Slack-native · Early access · B2B SaaS teams
Griot captures institutional knowledge as it's created — in Slack threads, not documentation sprints. So your team always has answers, even when the person who knows isn't around.
Structured docs capture the basics. The rest — the historical context, the nuance, the art of running your business — lives in Slack, in email threads, in the people who've been around longest.
Managers repeat the same answers constantly. Onboarding pulls time from your most tenured people. Knowledge distribution is only as good as whoever is distributing it that day.
You're already paying for this problem — in salary, time, and momentum — every single day.
No migration. No new system for your team to learn. Griot works inside the tool you already live in — silently capturing knowledge as it's created in conversations.
When your team answers a question, documents a decision, or explains a process — Griot recognizes it, categorizes it, and stores it with the right context attached.
Ask Griot anything in Slack. It searches your captured knowledge and surfaces the right answer — or routes the question to the right person when it can't find one, so your knowledge base gets smarter over time.
Griot lives entirely in Slack. When someone asks a question, Griot answers it in the thread — with context, source, and confidence.
See a live demo →We're opening Griot to a small group of design partners who feel this pain deeply. Five spots at $99/mo for a 6-month commitment.
Ready to start?
Five design partner spots. One conversation to see if it's a fit.
Welcome to Griot Labs ("Griot," "we," "us," or "our"). We provide a Slack-native institutional knowledge capture platform at app.askgriot.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Griot, you agree to the collection and use of information in accordance with this policy.
Griot uses third-party AI models (including Anthropic's Claude) to generate summaries, semantic tags, and embeddings for knowledge matching. Content you capture may be processed by these providers. We only share content necessary for processing, and we do not allow AI providers to train models on your data.
Your data is stored on secure cloud infrastructure (Supabase/PostgreSQL) with industry-standard encryption in transit (TLS/SSL) and at rest. We implement access controls, regular security assessments, and secure development practices. No method of transmission or storage is 100% secure.
We retain your information for as long as your account is active or as needed to provide services. Deleted content is removed from active systems within 30 days; backups may retain data for up to 90 days. Upon account termination, data is deleted or anonymized within 90 days unless retention is required by law.
We share information with service providers acting on our behalf, within your organization as configured by administrators, and when required by law. We do not sell your personal information, share your captured knowledge with other Griot customers, or use your data to train AI models for other customers.
Depending on your location, you may have rights to access, correct, delete, or port your data, and to restrict or opt out of certain processing. To exercise these rights, contact us at hello@askgriot.com with "Privacy Request" in the subject line.
We use cookies to maintain your session and preferences, analyze usage patterns, and improve service performance. You can control cookies through your browser settings.
Our Service is not intended for users under 16 years of age. We do not knowingly collect information from children.
California residents have the right to know what personal information is collected, whether it is sold or disclosed, to opt-out of sale (we do not sell personal information), and to request deletion without discrimination for exercising these rights.
If you are in the EEA, we process data based on consent, contractual necessity, legal obligations, and legitimate interests. You have the right to lodge a complaint with your local data protection authority.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy, updating the "Last Updated" date, and sending email notification for significant changes.
Griot Labs
Email: hello@askgriot.com
Website: app.askgriot.com
Data We Collect
| Data Type | Purpose | Retention |
|---|---|---|
| Account credentials | Authentication | Account lifetime |
| Slack messages | Knowledge capture | User-controlled |
| AI-generated summaries | Service delivery | User-controlled |
| Usage analytics | Product improvement | 24 months |
| Payment information | Billing | 7 years (legal) |
| Support communications | Customer service | 3 years |
These Terms of Service ("Terms") constitute a legally binding agreement between you and Griot Labs ("Griot," "we," "us," or "our") concerning your access to and use of the Griot platform at app.askgriot.com. By accessing or using the Service, you agree to be bound by these Terms.
To use the Service, you must be at least 16 years of age, have authority to enter into these Terms, not be prohibited from using the Service under applicable law, and represent a business or organization with legitimate use for knowledge management.
You must provide accurate, current, and complete information and connect a valid Slack workspace with appropriate permissions. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Workspace administrators may configure capture settings, manage access, define custom fields, and control which Slack channels Griot can access.
Subscriptions are billed monthly in advance. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice. Fees are exclusive of taxes.
You may use Griot to capture and organize institutional knowledge, search and retrieve information, generate AI-powered summaries, and collaborate on knowledge management. You may not violate applicable laws, infringe intellectual property rights, reverse engineer the Service, use it for competitive analysis, scrape data using automated means, or capture sensitive personal information (SSNs, credit card numbers, health records) without proper safeguards.
By connecting Griot to Slack, you grant Griot permission to access designated channels and authorize us to read and process messages as configured. You confirm you have authority to provide this access and agree to Slack's own Terms of Service. You may revoke Slack permissions at any time through Slack's settings. You are responsible for obtaining necessary consents from workspace members.
Griot owns all rights in the Service, software, trademarks, AI models, and service improvements. You retain all ownership rights to content you capture and your organization's institutional knowledge. You grant Griot a limited license to process and store your content solely to provide the Service. This license terminates when you delete content or close your account.
Griot uses AI models to generate summaries, semantic tags, embeddings, and insights. AI-generated content may contain errors — you are responsible for verifying AI-generated information. We do not use your content to train AI models for use by other customers unless you explicitly opt in.
We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. Support is available via email at hello@askgriot.com. We aim to respond promptly during business hours (Central Time).
Our collection and use of personal information is governed by our Privacy Policy. We implement reasonable security measures but cannot guarantee absolute security. In the event of a data breach, we will investigate promptly and notify affected users as required by law.
You may terminate your account at any time by canceling your subscription or contacting us. Termination is effective at the end of your current billing period with no refunds for partial months. We may suspend or terminate accounts for breach of these Terms, fraudulent activity, payment failure uncorrected within 10 days, or if required by law. Upon termination, your data will be deleted within 90 days.
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIOT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Griot, its officers, directors, employees, and agents from claims arising from your use of the Service, your violation of these Terms, or content you capture or upload.
Before filing a claim, contact us at hello@askgriot.com to attempt informal resolution. Unresolved disputes will be resolved through binding arbitration under AAA rules, except for small claims, intellectual property disputes, or claims for injunctive relief. You waive the right to participate in class actions.
These Terms are governed by the laws of the State of Nebraska. You consent to the exclusive jurisdiction of courts in Douglas County, Nebraska for disputes not subject to arbitration.
Design Partners at the $99/month rate commit to a 6-month minimum subscription, agree to provide product feedback, and may participate in case study development subject to their approval. This rate is promotional and subject to change upon renewal.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Griot. We may modify these Terms with 30 days' notice for material changes. Continued use constitutes acceptance. These Terms are governed by Nebraska law. Notices to Griot should be sent to hello@askgriot.com.
Griot Labs
Email: hello@askgriot.com
Website: app.askgriot.com
For legal notices: hello@askgriot.com (Subject: "Legal Notice")
BY USING GRIOT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.